Legal

PRIVACY
POLICY

Last updated: June 2026

CRE8 Studio ("we", "us", "our") is committed to protecting your personal data. This policy explains what information we collect, why we collect it, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).

The data controller is Dan Richardson, trading as CRE8 Studio, Cannock Road, Cannock, WS11 5DD. You can contact us at info@cre8-studio.net or 07472 367935.


WHAT WE COLLECT

Enquiry form

When you fill in the booking enquiry form on our contact page, we collect:

Direct contact

If you contact us by phone or email directly, we may retain the content of that communication and any contact details you provide.

What we do not collect

We do not use analytics tracking, advertising cookies, or any third-party tracking scripts. We do not collect payment information on this website.


WHY WE COLLECT IT

We collect your information solely to respond to your enquiry and arrange your studio session. The lawful basis for processing is legitimate interests — specifically, to respond to a direct request you have made — and, where a booking is confirmed, performance of a contract.

We will never use your information for unsolicited marketing without your explicit consent.


WHO WE SHARE IT WITH

Your data is not sold or shared with third parties for marketing. However, the following service providers process data on our behalf as part of operating this website:

Netlify

This website is hosted on Netlify, and our contact form is processed through Netlify Forms. Form submissions are stored securely in your Netlify account and sent to us by email. Netlify's privacy policy is available at netlify.com/privacy.

Google

This website uses Google Fonts (loaded from Google's servers) and embeds a Google Maps iframe on the contact page. Google may process your IP address when these resources are loaded. Google's privacy policy is available at policies.google.com/privacy.


HOW LONG WE KEEP IT

Enquiry form submissions are retained for as long as is reasonably necessary to manage your booking or respond to your enquiry — typically no longer than 12 months from last contact. You can request deletion at any time (see Your Rights below).


YOUR RIGHTS

Under UK GDPR you have the right to:

To exercise any of these rights, contact us at info@cre8-studio.net. We will respond within one month.


COMPLAINTS

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the UK's data protection authority:

Information Commissioner's Office (ICO)
ico.org.uk/make-a-complaint
0303 123 1113

We would always prefer the chance to address any concern directly first — please reach out to us before contacting the ICO.


CHANGES TO THIS POLICY

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We recommend checking back periodically if you have an ongoing relationship with us.